Privacy Policy

Privacy and SMS messaging

North By Northwest Services LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your information.

Data collection

We collect your name, email address and mobile phone number when you agree to receive SMS communications. This information may be collected by phone or in person.

Data usage

We use your contact information for communications related to quotes, job scheduling, arrival times, invoicing, requests for reviews, answering customer questions and general customer service. We do not intend to send excessive promotional messages.

Security and retention

We use secure storage measures to help prevent unauthorized access. We retain SMS contact information while you remain subscribed; you may request deletion at any time.

Message frequency and charges

Message and data rates may apply. Messages may be recurring and frequency varies. Your mobile carrier may charge for sending or receiving messages.

Opt-out and help

Reply STOP or CANCEL to a business text to unsubscribe. You may also contact us at 503-348-0505 or nxnwservices@gmail.com. After opting out, you may receive a final confirmation message. The existing policy states that the number will be removed from the SMS list within 24 hours.

Reply HELP for assistance or contact us using the phone number or email above.

Mobile information sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Policy text adapted from the current published website. Review these statements against actual messaging and data practices before launching the replacement site.